Listening Part 1

You are going to hear people talking in eight different situations. For questions 1-8, choose the correct answer, A, B or C.

1   You hear a message on an answering machine.

      What does Mark want Chris to do?

      A   call him

      B   come to his house at 8.00

      C   help him with a job

2   You hear a conversation between a father and daughter.

      The daughter wants her father.

      A   to carry the computer.

      B   to meet her in town.

      C   to make an appointment.

3   You hear a lecturer making an announcement to students.

      What does she tell them?

      A   There are builders in the conference centre.

      B   The exams have been cancelled.

      C   The exams will be held in a different place.

4   You hear a radio interview with a man talking about tennis.

      What can people do at the matches?

      A   borrow a racket and balls

      B   play for up to half an hour

      C   help organise competitions

5   You hear a guide talking about an exhibition in an art gallery.

      What does she say about the gallery?

      A   The latest exhibition is unusual for the gallery.

      B   It is holding an exhibition of works by various artists.

      C   It has exhibited work by Jason Roberts before.

6   You hear two people talking about a restaurant.

      What do they say about it?

      A   You get a lot of food for your money.

      B   It only serves fish.

      C   It is well known for the quality of its food.

7   You hear an interview with an author about his new book.

      The author says

      A   he intends to stop writing crime thrillers.

      B   he is used to doing historical research.

      C   he felt the need to write a historical romance.

8   You hear two students discussing a presentation.

      What does the boy say about giving a presentation?

      A   He is pleased he doesn’t have to do another one.

      B   It is normal to worry beforehand.

      C   He really enjoyed giving the presentation.

Answer & Audioscript

1 A   2 B   3 C   4 A   5 A   6 C   7 C   8 B

Audioscripts

1   You hear a message on an answering machine.

Man:   Hi Chris … Mark here … I’m having a get-together at my house with a few friends this Saturday to celebrate my new job. It would be great to see you … We’re starting at about eight but feel free to arrive when you want. Why don’t you stay the night so we can spend some time together the next day? Give me a ring and let me know if you can make it.

2   You hear a conversation between a father and daughter.

Father:   So when are we going to get your computer looked at?

Daughter:   Can we go to the shop on Friday? I’d sort it out myself but it’s too heavy for me to carry.

Father:   Are you coming home first or shall I meet you in town? I can bring the computer with me and see you in the shop.

Daughter:   Um, I’ll meet you there. I’ll make an appointment and let you know what time to be there.

3   You hear a lecturer making an announcement to students.

Lecturer:   I’ve just come to let you know about the arrangements for the exams next week. As you know, we’ve got building work going on at the moment and we don’t want the noise to affect your concentration. There’s a rumour going around that the exams are going to be cancelled but all we’re doing is moving the exam room to the conference centre. If you don’t know the building, …

4   You hear a radio interview with a man talking about tennis.

Man:   So anyway, the idea is we organise fun tennis matches for people who just want to turn up before or after work. We have all these tennis courts that are unused and it’s a great way to get people active. We supply the rackets and balls – and some cold drinks. All people have to do is turn up and play for … ten minutes, half an hour – however long they want.

5   You hear a guide talking about an exhibition in an art gallery.

Guide:   … And this is our latest installation by a new artist, Jason Roberts. We often host small installations but this is the first time we’ve had the pleasure of organising a show on such a large scale. The work takes up most of the main exhibition hall and visitors are invited to walk around and through the work, exploring the different effects the artist has produced depending on where the viewer is standing.

6   You hear two people talking about a restaurant.

Man:   Have you tried that new restaurant? We went there last night. I’d heard it was good.

Woman:   Yes, we went there last week. I had a lovely fish dish.

Man:   I chose the fish too and yeah, it was delicious. But my wife complained that the portions were too small.

Woman:   Well, it’s not the kind of place that puts a lot of food on your plate. They just have a reputation for good quality food.

7   You hear an interview with an author about his new book.

Presenter:   Your new book is unlike your previous works, isn’t it?

Author:   Yes, I’m known for crime thrillers and I’ve no intention of moving away from this genre but I couldn’t get the idea of this historical romance out of my mind.

Presenter:   Did you enjoy the change?

Author:   It was different and the research into the historical facts was fascinating. I have to research a lot for crime stories but the historical angle was really enjoyable.

8   You hear two students discussing a presentation.

Boy:   Well, I’m glad that’s over. I’ve been worried about that presentation all week.

Girl:   I was the same when I did mine. The night before I kept thinking: what could go wrong?

Boy:   It’s natural to feel anxious, isn’t it? But the thought of standing up in front of people is worse than actually doing it. Towards the end, I was enjoying myself.

Girl:   Well, the more times we do it, the easier it’ll become.

Listening Part 2

You are going to hear a man talking about an activity he organises called orienteering. For questions 9-18, complete the sentences. Use a word or short phrase.

ORIENTEERING

Orienteering can take place in small, managed locations like a (9) ………………………… .Participants have to follow each stage of the course in the (10) ………………………… .Courses are (11) ………………………… coded to identify the level of difficulty.Less challenging courses are popular with people who are accompanied by (12) ………………………… .The courses begin at (13) ………………………… to make sure people work out the route on their own.You will need a (14) ………………………… in order to follow the course.A whistle is important as it is sometimes hard to get a good (15) ………………………… .An emit card is used to (16) ………………………… your time at each stage of the course.You should think about wearing (17) ………………………… to protect your legs from getting scratched.This Saturday there is an (18) ………………………… to an orienteering event.

Answer & Audioscript

9 (school) playground   10 correct order

11 colour   12 young children

13 different times   14 map

15 mobile phone signal   16 record

17 long trousers   18 introduction

Audioscripts

Man:   For those of you who haven’t a clue what orienteering’s about, this is a quick introduction. Orienteering is an adventure activity that involves getting from point A to point B. Organisers set up a course which can be anywhere out of doors: forests, open countryside, even in small, controlled environments such as a school playground. The courses have several stages between the start and end points, and the idea is to navigate around the course as quickly as possible, checking in at each stage in the correct order.

Distances vary but are often between one and ten kilometres. The level of difficulty is easy to identify as courses are colour coded. The brown and black courses are aimed at serious cross-country runners and are extremely challenging. However, for people new to orienteering, there are easier white and yellow courses. These courses are also popular with older people or people doing the course with young children, so if you simply want to take some gentle exercise, turn up and choose a suitable event.

On the day of the course, start times are staggered. In other words, people start at different times to make sure they find their way around the course by themselves. If times weren’t staggered, people should just follow each other.

There’s a small fee to register for an event. You will usually be given a free map when you register so you can follow the course. You’ll need to bring a compass and it’s a good idea to have a whistle. In some locations you won’t be able to pick up a good mobile phone signal, so the whistle might be the only way of letting others know you’re lost. You can also hire an emit card. This is an electronic gadget that allows you to record your time at each of the stages of the course.

Now, clothing. You’ll need to come prepared for conditions that can vary depending on the course and the weather, and of course, you’ll need strong walking boots or running shoes. It’s also a good idea to wear long trousers as some courses can be through high grasses and sharp brambles which can scratch your legs otherwise.

And that’s about it. If you check our website, you’ll be able to see all the events taking place in your area, and get more information about orienteering generally. We’re running an ‘Introduction to Orienteering’ event this Saturday and we organise weekly events at four different locations throughout the year. The next one takes place this coming Wednesday. Now, if anyone has any questions, I’ll be happy to answer them.

Listening Part 3

You are going to hear five extracts in which people talk about their reasons for doing voluntary work.  For questions 19-23, choose from the list A-H the reason each speaker gives. Use the letters only once. There is one extra letter which you do not need to use.

 to practise a hobby

B   to increase self-confidence

C   to deal with a local problem

D   to help someone they know

E   to act as a positive role model

F   to learn practical skills

G   to give something back

H   to make friends and feel they belong

19   Speaker 1

20   Speaker 2

21   Speaker 3

22   Speaker 4

23   Speaker 5

Answer & Audioscript

19 F   20 H   21 E   22 C   23 A

Audioscripts

Speaker 1

Woman:   I started doing voluntary work when I was seventeen. I wanted to gain some real-world skills, but I really like doing voluntary work and I’ll carry on with it even after I get a full-time job. I’ve done some driving for the charity and I serve customers in the charity shop. I also do some marketing work for them online. The skills I’ve learnt will be useful when I took for a job after university.

Speaker 2

Man:   To be honest, doing voluntary work’s got nothing to do with me wanting to give something back to society. I just found myself feeling lost when I retired. I missed meeting friends at work and feeling part of a group. I’ve always been outgoing, so I decided to help out at my local community centre. Some days I serve tea and cakes in the centre’s café or I do some gardening.

Speaker 3

Man:   I’ve been unemployed for a while and I didn’t want my children to see me sitting around when they got home from school. That’s not the kind of example I want to give them. So I decided to do some voluntary work. It forces me to get up every morning and I get back after the children finish school so they can see I’ve done a day’s work.

Speaker 4

Woman:   I meet up with others to plant flowers in the centre of our town. Last year we entered for a ‘Towns in Bloom’ competition and got a bronze medal! Before we started, there was graffiti everywhere and vandalism. But we wanted people to take pride in the area – and it seems to be working! Now there are beautiful plants in the streets. The whole place looks and feels much nicer.

Speaker 5

Man:   I have a boring job and I can’t wait to get home every evening and leave the job behind. But I’m mad about old cars and at weekends I do volunteer work at a classic car fair. The fairs are very popular and things get busy, so I help out with anything that needs doing. I absolutely love it. I can indulge my passion and meet up with others who share the same love.

Listening Part 4

You are going to hear part of a radio interview with a man called Simon, who is a usability expert. For questions 24-30, choose the correct answer A, B or C.

24   How does Simon explain the meaning of usability?

      A   It considers design from different points of view.

      B   It focuses on the use of an object.

      C   It focuses on the attractiveness of an object.

25   What does Simon say about the design of the traditional potato peeler?

      A   People think it is too complicated.

      B   It is not as easy to use as modern versions.

      C   It is still popular.

26   What was the problem with the cash machine?

      A   The instructions were difficult to read.

      B   The instructions were in the wrong order.

      C   There were too many instructions.

27   What area of usability is Simon no longer involved in?

      A   household appliances

      B   software

      C   websites

28   What does Simon think is the main cause of poor web design?

      A   Planning is carried out too quickly.

      B   There are technical problems.

      C   The design is too simple.

29   What does Simon say about most companies now?

      A   They do not realise the importance of good design for websites.

      B   They appreciate the need to keep their customers happy.

      C   They offer training in usability.

30   According to Simon, what kind of people enter the field of usability?

      A   computer programmers

      B   people who have just finished university

      C   people from other areas of work

Answer & Audioscript

24 B   25 C   26 A   27 A   28 A   29 B   30 C

Audioscripts

Presenter:   This evening we’re talking to usability expert, Simon Baldwin. Simon, what exactly is usability?

Simon:   It’s about how objects are designed, and if they’re designed in a way that makes them as effective and simple to use as possible. It’s about designing from the point of view of the user rather than creating something that just looks attractive.

Presenter:   Could you give us an example of good design?

Simon:   Yes, sure. The traditional potato peeler, the old-fashioned knife with a shortish blade at a ninety-degree angle and a slot down the length of the blade. You can see by looking at it how it works. People have been using it for years because it’s uncomplicated – and it works. It looks unimaginative but unlike some modern gadgets, it’s very easy to use.

Presenter:   What about an example of a poor design?

Simon:   Yes … I was trying to withdraw money from a cash machine at my bank the other day. They’d changed the order of instructions on the screen so that the most common choices – like asking for money – were at the top of the list, which was great. But the screen had also been changed. It was at an angle that reflected light so badly that it was difficult to see.

Presenter:   What kind of thing do you assess for usability?

Simon:   Well, I used to work with companies making household appliances. But recently usability has become important in software design and websites, which is the area I’m involved in now.

Presenter:   What’s the biggest mistake made by website designers?

Simon:   There are some technical issues which are important but … I suppose to put things simply, you must be able to find your way around a website easily. Anything that makes this difficult is going to cause problems. People shouldn’t rush the planning stage.

Presenter:   Is it a difficult area to find work in?

Simon:   Quite the opposite, actually. In the past companies were less concerned about usability but now they realise that if their site doesn’t offer users what they want easily, they’ll go elsewhere. So good web design is now seen as important and there are lots of people helping companies to do this.

Presenter:   So how do people get into the field of usability?

Simon:   You need to be comfortable with computers if you’re interested in web design, though you don’t need to be a programmer. People get into usability from different backgrounds rather than entering it directly from university. You might have experience in marketing or customer service, or you might have a background in graphic design. These are all common ways into usability.

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